RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition(except the Surface products), with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service [email protected] including order number and reason for return. After receiving a approval for return place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. OR you can drop off product at our store at above provided address.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 business days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be [returned] or [exchanged]:

• Makeup
• Eyelash Serums
• Combs, brushes or clips

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at

780-440-9425
[email protected]